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Frequently Asked Questions

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Where do I return library materials?

187 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Jul 20, 2023    Returning Materials

Please return library materials in the book drop at a branch library of your choice. For a list of branches, please see our website at https://www.ocpl.org/libraries


How do I get a library card?

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Applicant must be a California resident. You can visit your local OCPL branch or apply online (https://web.ocpl.org/n/LibraryCardApplication/). At the branch present a photo ID to show your identity. A California Driver's License, DMV ID card, Mexican Consular Identification card, Passport or Military ID are all acceptable forms of ID. If you are under eighteen, you must have your parent/legal guardian sign your library application and include their driver's license number. Alternatively, you can also apply for an eCard (https://web.ocpl.org/ecard/). Residents of Orange County can get an eCard by registering online. An eCard provides access to online databases and downloadable eMedia. It may not be used to borrow, place holds on material from the library, nor is it valid for use of the public Internet computers at the libraries. Patrons who already have an OC Public Libraries card already have this access and do not need an eCard. To learn more about how to get a library card, please visit: https://ocpl.org/cards

 Minors, age 17 or younger must have parent/legal guardian sign the application and include their ID.


Can I return material that belongs to another Orange County Library not on your list?

165 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Aug 24, 2023    Returning Materials

OCPL accepts and returns materials to the following ten public libraries in Orange County: Anaheim, Buena Park, Fullerton, Huntington Beach, Mission Viejo, Newport Beach, Orange (City) Public, Placentia, Santa Ana, and Yorba Linda. However, it will take much longer for them to be returned to their library system and you are responsible for any fines you may incur at the corresponding library system during this time. 


How do I renew my Library privileges when they’ve expired?

154 views   |   1 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Aug 23, 2023    Library Cards

Library cards expire every three years or once a patron turns 18 years of age. Contact us via email or call any of our Libraries. Staff can renew your account and make updates to your address, phone number or email address if needed.

For newly turned 18 years old please provide a government issued photo ID, like a driver’s license/permit, State ID, Passport, or Military ID.


What is your renewal policy?

139 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Sep 27, 2023    Renewals

For your convenience, items will automatically renew on their due date if they are eligible for renewal. Items with holds, items renewed five times, Interlibrary Loan items, Homebound patrons and Lucky Day books are not eligible for renewal. Please verify your due dates by logging into your account by visiting: https://catalog.ocpl.org/client/en_US/default


How long can I keep my material what are the loan periods?

121 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Aug 23, 2023    Checking Out Materials

Material checks out for 3 weeks (unless there is a hold), except for Laptop Kiosks and Chargers they are due back in 2 hours. Due dates differ please see our Borrowing Policies here.

How many items can I check out at one time?

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You may check out a total of 50 items per library card: Any combination of Books, Best Seller, Lucky Day Books, Magazines, DVDs, CDs & Audiobooks.

Some item exceptions include:

  • 3 Lucky Day per card
  • 2 Backpacks per card
  • 1 Chromebook per card
  • 1 Hotspot per card
  • 1 CA. State Library Park Pass per card

For more information loan limits for other item types visit: https://www.ocpl.org/services/about-ocpl/borrowing-privileges-and-policies


I'm an author. How do I add my book to the system?

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To market your book to OC Public Libraries, please see the information on our website at: https://www.ocpl.org/services/about-ocpl/how-market-your-book-oc-public-libraries.

Do you have bus schedules/OCTA schedules?

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Please see the OCTA website for current bus schedules at https://www.octa.net/


How do I manage my account online?

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Click this link to view your checkouts, holds, including digital checkouts and holds from OverDrive.  You can also pay bills, renew, place holds, suspend holds and change your hold pickup location.

How do I renew items?

107 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Aug 23, 2023    Catalog Renewals

Most library items automatically renew five times. Please check your account online or call a branch library for assistance.


What are your hours?

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For a list of library hours and locations, see our website at https://www.ocpl.org/libraries

Are you accepting book donations?

This will vary by Friends of the Library locations. Please call your local branch with a Friends' Bookstore, to learn if they are accepting donations https://ocpl.org/page/friends-bookstores


We have been trying to view some of the videos on Hoopla but we keep getting this message; even early morning: "The collective daily borrow limit set by your library has been reached and will reset at midnight. Please browse and add titles to favorites so you can easily access them after midnight." Can you help?

104 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Aug 02, 2023    eResources

Because of the way Hoopla’s licensing works, the number of items that can be checked out daily in all of OC Public Libraries (32 branches) is limited. The daily limit for Hoopla resets at midnight, so you can try again the next day. Apologies for the inconvenience.

I have mobility issues and cannot get out of my car to pick up my items. Will someone put my items in my car or trunk?

103 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Aug 02, 2023    Curbside Pickup

When you arrive, please let the branch staff know you need assistance retrieving your holds.


How long can I keep library materials?

102 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Jul 26, 2023    Checking Out Materials

Materials may be borrowed for the regular loan period, which for most items is 3 weeks. 3 Week Items include: Books, Lucky Day Books, Best Sellers, DVDs, CDs, Audiobooks, Backpacks, Hotspots, Chromebooks, State Park Passes, Magazines & Scores.

Do I have to wait for the notification that my hold is available before coming to the library?

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Yes, please wait until you receive notification, as holds take time to process based on availability and transit times.


How many Holds may be placed at one time?

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You may place 25 holds per library card. To learn more about borrowing privileges and policies, visit: https://ocpl.org/services/about-ocpl/borrowing-privileges-and-policies


How long does it take to get a hold?

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Fulfillment times for holds vary based on availability and transit times. You will receive a notification when your holds are available according to your selected preference: email, text, or phone. Please refer to the hold pick up notification for the deadline to pick up your items. After that date, your item(s) will be placed back on the shelves.


Can you provide help in another language?

86 views   |   1 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Aug 07, 2020   

Please contact our World Languages Committee at OCPLWorldLanguagesCommittee@occr.ocgov.com. They will be happy to assist you in your language via email or phone.

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