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Frequently Asked Questions

Find what you need in our searchable FAQ.

How do I manage my account online?

882 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Aug 23, 2023    Catalog Holds Renewals

Click this link to view your checkouts, holds, including digital checkouts and holds from OverDrive.  You can also pay bills, renew, place holds, suspend holds and change your hold pickup location.

Can I return material that belongs to another Orange County Library not on your list?

704 views   |   3 Vote this question as useful.   3 Vote this question as not useful.   |   Last updated on Aug 24, 2023    Returning Materials

OCPL accepts and returns materials to the following ten public libraries in Orange County: Anaheim, Buena Park, Fullerton, Huntington Beach, Mission Viejo, Newport Beach, Orange (City) Public, Placentia, Santa Ana, and Yorba Linda. However, it will take much longer for them to be returned to their library system and you are responsible for any fines you may incur at the corresponding library system during this time. 


How do I get a library card?

698 views   |   2 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Mar 20, 2024    Library Cards

Applicant must live in California. You can visit your local OCPL branch or apply online (https://web.ocpl.org/n/LibraryCardApplication/). At the branch present a valid ID.

If you are under eighteen, you must have your parent/legal guardian sign your library application and include their ID number.

Alternatively, you can also apply for an eCard  Restricted to only for those living in Orange County. An eCard provides access to online databases and downloadable eMedia. It cannot be used inside the library to borrow material, place holds on material from the library, borrow from the laptop kiosk, nor is it valid for use of the public library Internet computers.

Patrons with an existing OC Public Libraries card already have this access and do not need an eCard. To learn more about how to get a library card, please visit: https://ocpl.org/cards 

To replace your library card please Contact Us

Minors, age 17 or younger must have parent/legal guardian sign the application and include their ID.


I'm an author. How do I add my book to the system?

643 views   |   1 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Mar 06, 2024   

To market your book to OC Public Libraries, please see the information on our website at: https://www.ocpl.org/services/about-ocpl/how-market-your-book-oc-public-libraries

Where do I return library materials?

620 views   |   3 Vote this question as useful.   1 Vote this question as not useful.   |   Last updated on Jul 20, 2023    Returning Materials

Please return library materials in the book drop at a branch library of your choice. For a list of branches, please see our website at https://www.ocpl.org/libraries


How long can I keep my material what are the loan periods?

592 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Mar 20, 2024    Checking Out Materials

Material checks out for 3 weeks (unless there is a hold) except for Kiosk Laptops and Chargers they are due back in 2 hours and are for in-house use only. Please see our Borrowing Policies here.

Are you accepting book donations?

This will vary by Friends of the Library locations. Please call your local branch with a Friends' Bookstore, to learn if they are accepting donations https://ocpl.org/page/friends-bookstores


How long can I keep library materials?

538 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Jul 26, 2023    Checking Out Materials

Materials may be borrowed for the regular loan period, which for most items is 3 weeks. 3 Week Items include: Books, Lucky Day Books, Best Sellers, DVDs, CDs, Audiobooks, Backpacks, Hotspots, Chromebooks, State Park Passes, Magazines & Scores.

What are your hours?

538 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Aug 02, 2023    Hours

For a list of library hours and locations, see our website at https://www.ocpl.org/libraries

How many Holds may be placed at one time?

523 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Sep 21, 2023    Catalog Holds Renewals

You may place 25 holds per library card. To learn more about borrowing privileges and policies, visit: https://ocpl.org/services/about-ocpl/borrowing-privileges-and-policies


What is your renewal policy?

513 views   |   0 Vote this question as useful.   1 Vote this question as not useful.   |   Last updated on Mar 20, 2024    Renewals

For your convenience, items will automatically renew after 10am on their due date if they are eligible for renewal.

Items with holds, items renewed five times, Reference books, Chromebooks, Hotspots, Interlibrary Loan items, Homebound patrons and Lucky Day books are not eligible for renewal. Library of Things are not renewable, except for Board Games and  Jig Saw Puzzles.

Please verify your due dates by logging into your account by visiting: https://catalog.ocpl.org/client/en_US/default


Can you provide help in another language?

495 views   |   1 Vote this question as useful.   1 Vote this question as not useful.   |   Last updated on Aug 07, 2020   

Please contact our World Languages Committee at OCPLWorldLanguagesCommittee@occr.ocgov.com. They will be happy to assist you in your language via email or phone.

How many items can I check out at one time?

486 views   |   1 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Aug 23, 2023    Checking Out Materials

You may check out a total of 50 items per library card: Any combination of Books, Best Seller, Lucky Day Books, Magazines, DVDs, CDs & Audiobooks.

Some item exceptions include:

  • 3 Lucky Day per card
  • 2 Backpacks per card
  • 1 Chromebook per card
  • 1 Hotspot per card
  • 1 CA. State Library Park Pass per card

For more information loan limits for other item types visit: https://www.ocpl.org/services/about-ocpl/borrowing-privileges-and-policies


We have been trying to view some of the videos on Hoopla but we keep getting this message; even early morning: "The collective daily borrow limit set by your library has been reached and will reset at midnight. Please browse and add titles to favorites so you can easily access them after midnight." Can you help?

470 views   |   1 Vote this question as useful.   1 Vote this question as not useful.   |   Last updated on Aug 02, 2023    eResources

Because of the way Hoopla’s licensing works, the number of items that can be checked out daily in all of OC Public Libraries (32 branches) is limited. The daily limit for Hoopla resets at midnight, so you can try again the next day. Apologies for the inconvenience.

How do I renew my Library privileges when they’ve expired?

440 views   |   3 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Mar 06, 2024    Library Cards

Library cards expire every three years or once a patron turns 18 years of age. To renew your library card log into your account and click the Renew button. Please Contact us for assistance or if there are changes to your address or contact information.

For newly turned 18 years old please provide a government issued photo ID, like a driver’s license/permit, State ID, Passport, or Military ID.

Temporary Cards cannot be renewed they are good only for 30 days. Please bring your government issued photo ID to any of our branches to replace your temporary card


Do you have bus schedules/OCTA schedules?

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Please see the OCTA website for current bus schedules at https://www.octa.net/


How do I renew items?

433 views   |   0 Vote this question as useful.   1 Vote this question as not useful.   |   Last updated on Aug 23, 2023    Catalog Renewals

Most library items automatically renew five times. Please check your account online or call a branch library for assistance.


How long does it take to get a hold?

415 views   |   1 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Aug 02, 2023    Holds

Fulfillment times for holds vary based on availability and transit times. You will receive a notification when your holds are available according to your selected preference: email, text, or phone. Please refer to the hold pick up notification for the deadline to pick up your items. After that date, your item(s) will be placed back on the shelves.


Do I have to wait for the notification that my hold is available before coming to the library?

409 views   |   0 Vote this question as useful.   1 Vote this question as not useful.   |   Last updated on Jul 20, 2023    Holds

Yes, please wait until you receive notification, as holds take time to process based on availability and transit times.


I have mobility issues and cannot get out of my car to pick up my items. Will someone put my items in my car or trunk?

306 views   |   1 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Aug 02, 2023    Curbside Pickup

When you arrive, please let the branch staff know you need assistance retrieving your holds.


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